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3CX Intermediate

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3CX Intermediate User Groups & Rights

10 XP
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This module covers the creation of departments as User Groups and the rights these groups or individuals can have.
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1. Can a call centre supervisor Barge In to a call, with a Standard Edition license?
Yes No
2. Can a user divert a ringing call to another extension through the 3CX Web App, if the call is not visible to them in the Active calls?
Yes No